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Customer Service & Field Operations

Keep every customer handoff connected.

Helpdesk, SLA management, live chat, appointments, dispatch, field service, customer visits and service-performance analytics.

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Your connected toolkit.

Capabilities grouped by primary business owner. Many also support other departments.

Customer Service & Field Operations

GateOmni

Bring support conversations into one workspace.

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GateERP The connected business workspace. GateBI Studio Turn business questions into decision-ready views. Gate Accounting Financial control, connected to operations. GatePOS Accounting Bridge Connect the shop floor to finance. GateEstate Accounting Integration Bring property activity into financial control. GateConstruction Accounting Integration Connect project costs and financial records. GateConstruction Site Logistics · GateAccounting Connect site materials to finance. GateConstruction Lifecycle · GateAccounting Account for the construction lifecycle. GateCRM From first conversation to lasting customer value. GateDigital Build and manage your digital presence. GateSocial Coordinate content, campaigns and engagement. GateCommerce Connect discovery, purchase and loyalty. GatePOS Retail operations with connected context. GateJewelry Control precious inventory and workshop work. GateInventory Inventory and purchasing in one operating flow. GateConstruction Materials & Site Logistics Materials control from warehouse to worksite. GateMRP Plan, produce and understand the cost. GateHR People operations and performance, connected. GateSkills Turn onboarding into ongoing capability. GateProjects Bring teams, tasks and outcomes together. GateProjects Scrum Workspace A shared rhythm for agile delivery. GateProjects Timesheet Connect time to the work it supports. GateProjects Workload Control Tower Make capacity an informed decision. GateServices Coordinate service work from request to resolution. GateOmni Bring support conversations into one workspace. GateBooking Make appointments part of the customer journey. GateConnect Keep teams and announcements in sync. GateKnowledge Make organizational knowledge easier to use. GateDocs A connected home for business documents. GateSheets Bring structured analysis into the workspace. GateSlide Turn information into a clearer story. GateSecurity Govern access and review activity. GateMobile API Connect mobile experiences to GateERP. GateERP English & Khmer Work in a language your team understands. Gate Theme A familiar experience across the suite. GateEducation Connect the full student and institution journey. GateEstate Connect property sales, rentals and ownership. GateConstruction Control construction from estimate to delivery. GateEstate Construction Integration Connect property and project information. GateConstruction · GateEstate Handover Bring delivery into the property handover. GateConstruction Lifecycle Control the commercial and site lifecycle. GateTrading Demo Company A guided environment for business simulation.