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PROPOSED COURSE · PROGRAM FOR ENQUIRY

Customer Discovery and Business Models

Explore a customer problem and design a business model around evidence you still need to collect.

Enquire about this course

Schedule, delivery language and trainer assignment are confirmed before booking.

LEAVE WITH SOMETHING YOU CAN USE

From learning
to capability.

A customer discovery plan and a testable business model.

  1. 01

    Separate a customer problem hypothesis from verified evidence.

  2. 02

    Design non-leading interviews and a useful evidence ledger.

  3. 03

    Connect an offer to delivery requirements and a small validation experiment.

THE PROPOSED LEARNING JOURNEY

Explore the outline.

Clear concepts, practical tasks and a useful next step. The final agenda is tailored to your learners.

01Frame the customer problem

Describe who experiences the problem, its context and the assumptions that need testing.

02Design discovery

Practise neutral questions and record simulated interviews as simulations, not customer evidence.

03Connect the model

Map the offer, channel, customer relationship, resources and delivery work.

04Choose an experiment

Define the next small test, evidence standard, owner and review point.

PRACTISE. EXPLAIN. REFINE.

Make the work
your own.

Develop a fictional retail-service concept and map an enquiry through GateDigital and GateCRM. Prepare interview questions and a discovery ledger for later, consent-based customer research.

Practice uses synthetic or appropriately de-identified examples. System labs require a prepared environment and trainer rehearsal; process rehearsal is used when system access is not yet ready.

CONNECTED GATEERP TOOLSETGateDigitalGateCRM
Months 13–24 · Evolve

Put learning into the roadmap.

Explore a next-stage offer while checking demand and the operating capacity behind it.

See the 24-month journey ↗
MEET YOUR PROPOSED EXPERTS

People behind
the perspective.

Explore each profile and their other proposed courses. Delivery assignments are confirmed for your engagement.

Leadership, organizational culture & entrepreneurial execution

Dr. Phann Keara

CEO & Co-Founder · GateWisdom

Make leadership observable through decisions, conversations and shared work. Practise a response, receive feedback and leave with a clear next action and owner.

Profile & courses
Business technology, AI adoption & digital operations

Mr. Sopheakmonkol Sok

Chairman & Co-Founder · Codingate Technology, GateWisdom & GateKhmer.ai

Begin with a real business question, trace the workflow and practise with synthetic data. Review the evidence before deciding what belongs in the workplace.

Profile & courses
LET’S PLAN YOUR LEARNING

Bring this course
to your team.

Enquire about this course ↗

An enquiry starts a conversation. It does not confirm a seat, class date or purchase.

Find your next capability.

Explore business capabilities

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